As international borders progressively reopen and with the return of more international travel on the horizon, Maxis is the first telecommunication service in the country to provide their customers with 5G international roaming services in Singapore, Thailand and Indonesia.
“We are pleased to have reached this important milestone with our roaming partners in these three countries and look forward to enabling our customers with the incredible speeds and latency of 5G when travelling,” said Maxis’ Chief Executive Officer, Gokhan Ogut.
“It is a testament to our strong commitment to enabling individuals and business to Always Be Ahead with the best connectivity experience wherever they are. We also urge our customers to always be safe and adhere to the relevant SOPs during their travels,” he said.
Once their customers arrive at any of these three destinations, they can choose to roam on either Singtel in Singapore, AIS in Thailand, or Telkomsel in Indonesia and the 5G roaming service will be activated automatically on any 5G-enabled device.
Maxis customers using 5G while roaming will be charged as per the existing 4G roaming packages with no extra charges so they just need to access the Maxis app and click on the Maxis Roaming banner to subscribe to a preferred plan.
Meanwhile, Hotlink customers may just switch on data roaming to auto subscribe for a Data Roam Pass. Alternatively, they can also manually subscribe by dialing *100#, go to ‘International Roaming’, choose ‘Country’ and select one of the available passes.
Maxis is also planning to launch the 5G roaming service to other popular destinations by the end of 2021.