Truecaller, the leading global platform for verifying contacts and blocking unwanted communication, crosses a significant milestone of 300 million active users monthly, cementing its position as one of the largest caller ID and spam detection services in the world.
In just over a year, the application registered 50 million new active users globally since October 2020, further developing the users’ safety net.
To date, Truecaller saw a growth of 42.5% in Malaysia, while its user base across the South East Asia region witnessed 62% growth in active users in the same period.
“We started small but always had big ambitions for Truecaller. To reach 300 million active users is a milestone for all of us who have played a part in making Truecaller the fantastic platform that it is today.” says Alan Mamedi, CEO and co-founder of Truecaller.
“Over the past decade, our teams have worked hard to make Truecaller the vital service that it is today. We have a clear strategy to continue growing our company by developing the product to enhance the user experience and thereby welcome even more users in the future,” he added.
According to Truecaller Global Spam Report 2019, Malaysia was ranked 19th among the most spammed countries globally. Data from Truecaller insights shows that most of these spam calls were financial (95%) and insurance (50%) related calls. The frequency in calls escalated to the point where almost every fourth spam call is scam related.
This year, the application has recognised an increase of spam activities in the country, which makes Malaysia a priority market. This has strengthened the brand’s mission to help the Malaysian people feel safe, secure and comfortable while communicating, with minimal obstacles regarding phone spam and scams.
In addition, Truecaller has been upgraded to a large communication platform, offering high quality voice calls over the internet, instant messaging, group chat, SMS categorisation, SMS spam blocking, etc.
Besides that, Truecaller Enterprise Solutions, a verified identity service for businesses who regularly reach out to their customers, is a platform that ensures safe communication for both, users, and brands.
Truecaller is listed as an Editor’s Choice App in Google Play Store and listed in 10 Top Free Communication Apps on Google App in Malaysia. The application is among the top 10 apps in 20 other countries, including Indonesia, Nigeria, and South Africa.